Knowledge Base

In this page, we have collected all the most important information and things you might want to know about the online casino and more specifically. We have structured this Knowledge Base in a different section with a questions and answers format.

What exactly is dealing with? is one of the top online gaming portals that provide accurate and up-to-date key information on a huge range of online casinos. Since the start, we have focused on providing a very easy and informative experience for our visitors. If you are interested in the online casino industry than you will find very useful as we do cover all the best casino websites and we provide for each of them a complete review with all the information on bonus offers, terms and conditions and much more. Our readers also have the ability to rank the online casinos we do review.

Why should I choose

We focus all our energies for a single and clear mission: we want our readers to get the absolute best gambling experience. This is why we ensure to keep our reputation intact and only promote those casino sites that have been fully tested by our experts and that have passed all the stringent criteria we have placed. We believe gambling is about having fun and trust is really important. Before playing you have to get the truth about an online casino and by visiting you will be able to get that before transitioning over the online casino site to play. is one of the most trusted casino portals because we are fully independent and will always promote fair play and fairness and this is what our readers love most about us!

Is mobile friendly?

Absolutely yes. We have ensured that our website will fit nicely into your device regardless if you are using a smartphone or a tablet. The mobile version includes all the features of the web version so you won’t lose anything while on the go. We will also highlight which one is the best mobile casinos so keep an eye!

Gambling Online Guide

Everything you need to know about online gambling has been gathered by our expert in one place so that you can always refer if you have any doubts. It will be pretty straightforward for you to understand how to play in an online casino, what is a casino bonus, how to deposit and cash out. Also, we will show you how to determine if an online casino is safe and what to do in case of any problems. We will also suggest what steps to take in order to fight gambling addiction.

Online Casino Explained

What is Online Casino?

An Online Casino is a virtual entity that allows you the opportunity to gamble over the web without having to physically go to a land-based casino. As the technology has evolved over the last few years the online casino is now able to offer everything you can get in a land-based casino: you will be able to play your favorite roulette, throwing dices, spinning those reels in jackpot slots. Everything while you are sitting comfortably in your home or office without the need to go anywhere.

What types of games are offered by the online casinos?

You can play a huge amount of games in an online casino and to name a few those are slots, video slots, blackjack, baccarat, roulette, poker, video poker, sic bo, scratch card, keno, arcade games and so on.

What is a casino software/vendor?

The casino software or vendor (or developer) is the provider of the gambling platform where you are playing in that online casino.

What is the difference between a download, instant play and mobile version of a casino software?

A download version of a casino software means that you would need to download a software first in your and then install it on your computer. Only after that, you will be able to play in an online casino. Instant/web-based version allow you to play directly in your browser without the need to download anything. Mobile version means you can play from a smartphone or tablet.

What are the casino terms and conditions and why are they so important?

It is crucial to fully understand the terms and condition of a casino: those are basically a contract that you do between you and the casino. If you violate any of those rules than the online casino could suspend your account.

I do not agree with the casino terms, am I allowed to join and play?

In this case, you won’t be able to play as you need to accept the casino terms and conditions first.

What does a casino registration mean?

Registering for an online casino is the first step to becoming a member. It is important that you fill out the information correctly to avoid issues down the line.

Is it safe to provide the casino with so many personal and banking details?

Yes, it nearly every online casino have the best technology to ensure your data will stay completely safe.

I see some seals at the bottom of the casino website but what are they?

Those are the seals of the different organisations and regulatory body that certifies that the casino is holding valid licenses and certificates.

What does a progressive jackpot mean?

A progressive jackpot means that there are a group of thousands progressive jackpot slots machines all linked together where the jackpot is accumulating. Basically each player that is using one of those slot machines is contributing to the pot. As there are lots of players across all the online casinos the progressive jackpot tends to reach very high levels.

I won a jackpot, now what?

Wow, congratulations! Just contact the casino support so that they will be able to verify your win immediately.

What is a casino support and which are the most common ways of getting help?

The casino support will assist you in getting answers to any questions related to the casino or your account. Normally you can get in touch with live chat, email, phone, and Skype or even any other instant messenger.

Can I play at the casino using a language, other than English?

Absolutely the vast majority of online casinos do have their products fully translated into other languages.

What does a casino tournament mean?

A casino tournament is a competition played on a certain casino game where it is a leaderboard and rewards.

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